Privacy Policy for Harvest Bloom Provisions
At Harvest Bloom Provisions, we are committed to protecting the privacy and security of the personal data we collect. This Privacy Policy explains how our online platform collects, uses, and discloses information from users, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We collect various types of information to provide and improve our services, which include sourcing local and international produce, wholesale distribution, operating community-focused food markets, providing catering supplies, developing sustainable food initiatives, and managing quality control and logistics.
- Personal Identifiable Information (PII): This may include your name, business name, address, email address, phone number, and payment information when you register for an account, place orders, inquire about our services, or subscribe to our newsletters.
- Transactional Data: Details about the products and services you purchase from us, including order history, payment methods, and delivery information.
- Usage Data: Information on how you interact with our site, such as pages visited, time spent on pages, links clicked, and browser type. This data helps us understand user behavior and improve our platform.
- Technical Data: Internet Protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
- Communication Data: Records of your communications with us, including emails and customer service interactions.
2. How We Use Your Information
We use the collected information for various purposes based on legitimate interests, contractual necessity, legal obligations, or with your explicit consent:
- To Provide and Manage Services: Processing orders, managing accounts, delivering products, and providing customer support for our food distribution and retail services.
- To Improve Our Platform: Analyzing usage data to enhance the functionality, user experience, and content of our online platform.
- For Communication: Sending transactional emails, updates about your orders, service announcements, and marketing communications if you have opted in.
- For Security and Fraud Prevention: Protecting our site and users, and detecting and preventing fraudulent activities.
- For Legal Compliance: Fulfilling our legal obligations and responding to lawful requests from public authorities.
3. Data Sharing and Disclosure
We may share your personal data with third parties in the following situations, always ensuring adequate data protection measures are in place:
- Service Providers: We work with trusted third-party service providers who assist us in operating our business (e.g., payment processors, shipping carriers, IT support, marketing services). These providers only have access to information necessary to perform their functions and are obligated to maintain confidentiality.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- With Your Consent: We may share your information with other third parties with your explicit consent.
4. Data Security
Harvest Bloom Provisions implements robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security audits. Despite our efforts, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
6. Your Data Protection Rights (GDPR)
Under GDPR, you have the following rights concerning your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
7. Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to improve user experience, analyze site usage, and support our marketing efforts. Cookies are small data files that are placed on your device when you visit our site. You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of our services.
- Necessary Cookies: Essential for the website to function correctly (e.g., login, shopping cart).
- Analytical/Performance Cookies: Help us understand how visitors interact with our site by collecting and reporting information anonymously.
- Functionality Cookies: Used to recognize you when you return to our site, allowing us to personalize content and remember your preferences.
- Targeting/Advertising Cookies: Record your visit to our site, the pages you have visited and the links you have followed, to make our advertising more relevant to your interests.
8. Links to Other Websites
Our online platform may contain links to other websites not operated by Harvest Bloom Provisions. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal data from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Harvest Bloom Provisions
4502 Grand Canal Dock, Unit 2C,
Dublin, County Dublin, D02 X6P8
Ireland